Senior Technical Sales Support

Job Summary

A company is looking for a Senior Tech Sales Support Specialist.

Key Responsibilities

• Provide 24/7 global technical support to customers through various communication channels
• Analyze CRM product operation and recommend optimal device management
• Educate and train customers through consultations, training programs, and field assistance

Required Qualifications

• Bachelor's degree with 4 years of medical device or clinical experience
• In-depth understanding of complex cardiac device functionality
• Participates in on-call rotations for 24/7 support, including weekends and holidays
• Self-motivated and able to work independently
• Strong documentation practices and analytical skills