Senior Technical Solutions Engineer

Job Summary

To support a growing infrastructure team, the full-time Senior Technical Solutions Engineer will troubleshoot complex customer issues, analyze usage patterns, and collaborate with engineering and product teams in a remote work environment.

Key responsibilities

• Debug issues across HTTP(S) and SOCKS5 flows, including DNS resolution and TLS handshakes
• Investigate latency shifts and anomalies while monitoring traffic patterns for strategic accounts
• Automate repetitive tasks and convert investigations into reusable documentation and workflows

Required qualifications

• Deep understanding of HTTP, HTTPS, and SOCKS5 proxy flows over TCP/UDP
• Strong grasp of DNS resolution paths and TLS negotiation mechanics
• Experience with ClickHouse SQL on large traffic datasets
• Comfortable working in a Linux environment with tools like tcpdump and curl
• Self-motivated with strong written and spoken English skills