Senior Technical Solutions Engineer

Job Summary

Focused on driving platform adoption and delivering measurable customer outcomes, the full-time remote Senior Technical Solutions Engineer will serve as the technical expert in customer engagements, providing post-sales onboarding assistance, developing technical solutions, and collaborating with the Customer Success team to enhance customer experiences.

Key responsibilities

• Provide comprehensive post-sales onboarding assistance to ensure customers achieve full production readiness and long-term adoption
• Participate in solution workshops to identify customer requirements and shape prescriptive technical strategies
• Develop Python scripts for data integration and maintain product integration scripts to support ongoing platform extensibility

Required qualifications

• Bachelor's degree in computer science, engineering, or related technical field with 10+ years of relevant experience, or a master's degree with 7+ years of experience
• 5+ years of software engineering experience, with proficiency in scripting languages such as Python or Bash
• Experience with data manipulation, developing REST APIs, and integrating with commercial software platforms
• Proficiency in AWS, GCP, or Azure is a significant plus
• Demonstrated success in a technical services or solutions engineering capacity within an enterprise software or B2B SaaS environment