Senior Technical Support Engineer
Job Summary
A company is looking for a Senior Technical Support Engineer.
Key Responsibilities
- Provide advanced technical support and troubleshooting for Azure Operator Nexus and related systems
- Analyze complex issues, collaborate with cross-functional teams, and document best practices for support efficiency
- Assist in developing readiness programs and contribute to product/process improvements based on customer feedback
Required Qualifications
- Bachelor's degree in Computer Science, IT, or related field AND 5+ years of relevant experience, or 7+ years of experience without a degree
- Understanding of Azure Kubernetes Service (AKS) and hybrid cloud platforms
- Experience with Linux system administration and troubleshooting
- Ability to meet security screening requirements for the role
- Familiarity with API management and control plane support for hybrid cloud platforms
COMPLETE JOB DESCRIPTION
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