Senior Technical Support Engineer
Job Summary
A company is looking for a Senior Technical Support Engineer (ChangeMan, Comparex, StarTool).
Key Responsibilities
- Provide subject matter expertise and technical support to customers
- Reproduce and debug complex issues affecting business-critical accounts
- Test and deliver software fixes while collaborating with development teams
Required Qualifications, Training, and Education
- 2 years of subject matter expertise in Rocket products - ChangeMan, Comparex, StarTool
- Experience with z/OS and Windows operating systems
- Knowledge of relational databases such as IBM DB2, Oracle, SQL Server, MySQL
- Programming experience in REXX, COBOL, or PLI
- Familiarity with IDEs like Eclipse
COMPLETE JOB DESCRIPTION
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Company Overview
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