Senior Technical Support Engineer

Location: Remote

Compensation: To Be Discussed

Reviewed: Wed, Jan 07, 2026

This job expires in: 28 days

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced, Senior Level

Job Summary

A company is looking for a Senior Technical Support Engineer.

Key Responsibilities

Provide high-quality technical support to customers
Own complex technical support cases, including investigation and root cause analysis
Troubleshoot modern web applications, APIs, and authentication flows

Required Qualifications

5+ years of experience in technical support or application support
Strong understanding of HTTP, TCP/IP, and networking fundamentals
Hands-on experience with Kubernetes and Docker environments
Familiarity with web security concepts and network tools
Knowledge of CI/CD pipelines and Secure SDLC practices

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