Senior Technical Support Engineer

Location: Remote

Compensation: To Be Discussed

Reviewed: Thu, Mar 26, 2026

This job expires in: 30 days

Job Category: Information Technology

Employer Type: Employer

Career Level: Experienced, Senior Level

Education Level: Some College

Job Summary

A company is looking for a Senior Technical Support Engineer.

Key Responsibilities:

Provide remote and onsite technical support for Robotic & Digital Solutions products
Ensure 24/7 customer support for urgent product and procedure issues
Mentor less experienced Technical Support personnel and manage assigned projects

Required Qualifications:

Associate's Degree or Technical Certification in Electronics, Mechanical Engineering, or related field
A minimum of 6 years of work experience, including at least 2 years in Technical Support or related areas
Technical troubleshooting skills
Knowledge of Medical Device Regulations and compliance standards
Experience with large capital equipment (robotic) is preferred

COMPLETE JOB DESCRIPTION

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