Senior Technical Support Engineer
Job Summary
Dedicated to supporting Slurm for NVIDIA's customers, the full-time Senior Technical Support Engineer will manage complex support cases, diagnose issues in high-performance computing environments, and advise on Slurm configurations while working remotely.
Key responsibilities
- Own Slurm support cases from initial investigation through resolution for production AI and HPC clusters
- Diagnose complex problems involving job scheduling, resource allocation, and high availability
- Collaborate with engineering teams to produce clear technical descriptions and well-supported defect reports
Required qualifications
- BS degree in Computer Science, Engineering, or a related field, or equivalent experience
- 5+ years of hands-on experience administering and supporting Slurm in production HPC or AI environments
- Expert-level understanding of Slurm architecture, configuration, and resource management
- In-depth Linux system administration experience, including systemd and networking
- Strong analytical skills to distinguish between Slurm defects and infrastructure issues
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 42,237 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
