Senior Technical Writer

Job Summary

A company is looking for a Senior Technical Writer responsible for developing and publishing online policies and procedures.

Key Responsibilities

• Analyze, design, develop, and maintain documentation for multiple lines of business
• Collaborate with team members and subject matter experts to ensure clarity and adherence to standards
• Gather end-user feedback on documentation usability and implement improvements

Required Qualifications

• High School Diploma, GED, or equivalent experience (required)
• Bachelor's Degree in Technical Communication or English (preferred)
• 1-3 years of proven technical writing experience (required)
• Knowledge of the banking industry (required)
• Portfolio of published user documentation (required)