Senior Technology Specialist

Job Summary

A company is looking for a Senior Technology Specialist to provide technical project management and support for IT operations and infrastructure.

Key Responsibilities

• Lead and support the planning, execution, and management of technology projects
• Operationalize technology for new customer launches and upgrades, including configuration and integration
• Provide technical consulting and support, including vendor management and process improvements

Required Qualifications

• Bachelor's degree in a technical discipline or equivalent work experience
• Strong project management skills with experience in planning and organization
• Technical experience with contact center applications and remote access solutions
• Knowledge of networking, security, and access control protocols
• Ability to conduct independent technical research and provide recommendations