Senior Telecom Business Analyst

Job Summary

Experienced professionals will find a full-time Senior Telecom Business Analyst opportunity focused on conducting user research, creating process documentation, and translating business needs into automated system solutions while working in a collaborative environment.

Key responsibilities

• Conduct user research to create PMO and FMO end-to-end process documentation
• Facilitate stakeholder collaboration to identify operational pain points and document automation opportunities
• Manage product backlog and document business requirements for development teams using Scaled Agile methodologies

Required qualifications

• BA/BS with 8-10 years of experience as a business analyst or in similar roles
• Strong understanding of Software Development Life Cycle (SDLC) and Scaled Agile delivery
• Experience in data gathering and analysis for app rationalization and optimization decisions
• Proven ability to create development-ready Epics/Features and associated acceptance criteria
• Proficiency in technical writing for business requirements and implementation strategies