Senior Telephony Administrator

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Fri, Mar 06, 2026

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Sr. Telephony Administrator.

Key Responsibilities

Build, configure, and maintain outbound dialer campaigns and monitor their performance
Oversee SIP trunk configurations, call routing changes, and ensure compliance with regulations
Collaborate with various teams to enhance telephony platform capabilities and troubleshoot escalated issues

Required Qualifications

Bachelor's Degree or equivalent experience
7+ years of experience supporting contact center telephony / CCaaS platforms
5+ years of hands-on experience administering outbound dialers, preferably Five9
Deep knowledge of call routing and telephony integrations
Experience with APIs or system integrations

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

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