Senior Trainer
Job Summary
Seeking a highly skilled Senior Trainer, the full-time remote position will deliver engaging training sessions for call center agents and other departments, design interactive training materials, and assess training outcomes to enhance employee performance.
Key responsibilities
- Deliver engaging and interactive training sessions for new and existing call center agents
- Design visually engaging training materials that adhere to modern adult learning principles
- Assess training outcomes through surveys, feedback, and performance metrics
Required qualifications
- Five or more years of experience as a corporate/executive trainer or facilitator
- Strong presentation and interpersonal skills
- Experience with adult learning principles and learner engagement techniques
- Demonstrable curriculum development, presentation, and instructional design skills
- Passion for training and facilitating in a virtual classroom environment
Complete Job Description
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