Senior Training Client Support Analyst

Job Summary

A company is looking for a Senior Training & Client Support Analyst.

Key Responsibilities:

• Develop and execute training curriculum and tools for role-based end-users to utilize enterprise systems
• Provide residual training support and help departments transition to standard client support
• Create and maintain a training database to organize and track individual training information

Required Qualifications:

• Bachelor's degree in related area and/or equivalent experience/training
• Five years of experience in developing programs and initiatives related to professional development and skill training
• Experience working with software/systems to coordinate, track, and design programs/materials
• Thorough knowledge of delivering training programs and current training trends
• Strong skills in planning, resourcing, and monitoring effective training delivery