Senior Usability Analyst

Job Summary

A company is looking for a Senior Usability Analyst to enhance the digital experience of its insurance website.

Key Responsibilities

• Lead and conduct usability research focused on digital products, including quoting and policy management
• Design and execute qualitative and quantitative research studies, such as usability testing and surveys
• Analyze research findings and usability results to provide actionable insights to stakeholders

Required Qualifications

• Bachelor's degree in Human Computer Interaction, Cognitive Psychology, or a related field
• 5+ years of experience in usability research or user-centered design
• Expert knowledge of usability methodologies, including usability testing and persona development
• Strong qualitative and quantitative analysis skills
• Experience using usability tools and web analytic tools