Senior User Experience Researcher

Job Summary

To support a mission-driven organization focused on improving the lives of people living with diabetes, the remote Senior User Experience Researcher will design and execute both quantitative and qualitative UX research, prepare research roadmaps, and collaborate with cross-functional teams to enhance product and service-based experiences over an initial 5-month contract with potential for extension.

Key responsibilities

• Define the research roadmap based on business priorities and stakeholder needs
• Lead medium-sized projects from end-to-end, being personally responsible for execution in all aspects
• Design, moderate, and analyze qualitative and mixed-method studies, including large-scale surveys

Required qualifications

• Master's degree or equivalent in Mathematics, Engineering, Psychology, Human Computer Interaction, Human Factors, or a related field
• 5+ years of relevant experience in quantitative CX, UX, Human Factors, or Marketing/Customer Insights
• Extensive experience with Qualtrics, including advanced features
• Demonstrable expertise in data visualization for business presentations and storytelling
• Experience with agile research as part of design sprints