Senior User Researcher
Job Summary
Focused on supporting the U.S. Air Force's legacy modernization efforts, the full-time Senior User Researcher will develop research plans, engage with users creatively, and apply various research techniques to inform service and product design in a fully remote environment.
Key responsibilities
- Develop research plans aligned with project strategy and objectives
- Identify and connect with user research participants, employing creative access methods
- Communicate research findings effectively to inform service and product design decisions
Required qualifications
- Experience aligning user research activities with organizational strategy
- Proficiency in applying a wide range of user research methods throughout the product life cycle
- Ability to include diverse user groups in research activities for accessible service delivery
- Experience in translating research data into actionable insights
- Familiarity with user-centered design practices within agile, multidisciplinary teams
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