Senior Vendor Manager

Job Summary

A company is looking for a Senior Collections Vendor Manager who will drive the performance of agency partners providing collections services.

Key Responsibilities

• Manage and monitor the performance of external vendors responsible for collections services
• Collaborate with internal stakeholders to align vendor performance with strategic objectives
• Ensure agency partners deliver a personalized and seamless borrower experience

Required Qualifications

• MBA from a top-tier business school with consulting experience
• Strong quantitative and modeling skills; familiarity with SQL, Python, or similar tools
• Proven track record of managing external vendors and holding them accountable to performance metrics
• Knowledge of compliance and regulatory requirements in the financial services industry
• Ability to thrive in a fast-paced, high-growth environment