Senior Vice President of Client Partnership

Job Summary

To provide strategic and tactical leadership for multiple clients, the remote Senior Vice President of Client Partnership will manage a team responsible for day-to-day account operations, ensuring high-quality relationships and successful engagements while overseeing portfolio profitability.

Key responsibilities

• Manage and grow client relationships while ensuring the delivery of high-quality services and soliciting client feedback
• Lead large, cross-disciplinary teams to develop engagement strategies that align with client business goals
• Oversee portfolio profitability, including negotiating statements of work and ensuring projects are delivered on budget

Required qualifications

• 15+ years of experience in leading complex, large-scale client engagements in a digital agency or consultancy
• Proven track record of managing $10M+ of client work with a focus on quality and financial health
• Experience leading teams of 20+ and fostering a culture of accountability and curiosity
• Strong skills in developing new business pitches and managing contract negotiations
• Ability to identify client needs and link solutions to objectives and future requirements