Senior Vice President of Client Services

Job Summary

Leading a portfolio of pharmaceutical and healthcare clients, the full-time Senior Vice President of Client Services will serve as a strategic advisor and internal business leader, focusing on Market Access strategy, client satisfaction, and team leadership in a remote environment.

Key responsibilities

• Serve as the senior client partner and internal business lead for assigned Market Access accounts, establishing strategic direction and building trusted relationships with stakeholders
• Provide senior strategic counsel on Market Access dynamics, guiding the development of strategies that align brand objectives with access decision-makers' needs
• Lead and develop a high-performing Client Services team, ensuring alignment across disciplines and fostering a culture of ownership and accountability

Required qualifications

• 12+ years of experience in pharmaceutical, biotechnology, healthcare agency, consulting, or a related industry
• Significant experience leading Market Access accounts and initiatives, with a deep understanding of pharmaceutical commercialization and reimbursement dynamics
• Proven ability to lead multidisciplinary teams and influence across functions and levels
• Strong financial and operational management skills, including budgeting, forecasting, and contract oversight
• Experience within pharmaceutical regulatory and medical/legal review environments