Senior VP - Client Services

Location: Remote
Compensation: Salary
Staff Reviewed: Thu, Jul 11, 2024
This job expires in: 24 days

Job Summary

A company is looking for a Senior Vice President - Client Services.

Key Responsibilities:
  • Lead client relations, operational effectiveness, revenue generation, and client retention
  • Establish and maintain client account plans, support client relationships, and identify process improvements
  • Conduct client performance and profitability analysis, and develop optimization plans

Required Qualifications:
  • Master's or Bachelor's Degree in Management, Business, or Marketing
  • 12-15 years of experience in Client Services/Account Management in the BPO/Contact Center/Customer Experience industry
  • Business-centric with integrity, achievement-oriented, and ability to work under high pressure

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