Senior VP Customer Deployment Adoption

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Mon, Jul 08, 2024
This job expires in: 24 days

Job Summary

A company is looking for a Senior Vice President of Customer Deployment, Adoption & Partner Enablement.

Key Responsibilities:
  • Oversee customer journey from post-sale handover to Success and Support for multiple customer segments
  • Set vision and strategy for Deployment and Adoption aligned with company's growth priorities
  • Drive initiatives to improve customer satisfaction metrics and ensure value-based adoption of products/services

Required Qualifications:
  • Experience scaling operations of a customer onboarding team managing multi-product deployments
  • Proven track record in improving customer satisfaction within a SaaS environment
  • Leadership experience in building diverse teams and managing change effectively
  • Skilled in financial planning, forecasting, and managing services-generated revenue
  • Expertise in data-driven decision-making and operational efficiency

COMPLETE JOB DESCRIPTION

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