Senior Workforce Analyst

Job Summary

Senior Workforce Analyst, a full-time position focused on strategic workforce planning and operational analytics to support resource allocation and client retention, requiring strong analytical skills and collaboration across teams.

Key Responsibilities

• Maintain and update account management records, forecast staffing needs, and support variable compensation documentation
• Build analyses to transform data into actionable insights for account management strategies and client retention efforts
• Collaborate with cross-functional teams and serve as a subject matter expert on analysis-related projects

Required Qualifications

• 5+ years of analyst or analytics experience
• Health or pharmacy industry experience
• Experience with Salesforce or other CRM systems
• Proficient in MS Office, particularly advanced Excel skills
• Bachelor's degree preferred