Senior Zendesk Administrator

Location: Remote

Compensation: To Be Discussed

Reviewed: Fri, Dec 19, 2025

This job expires in: 14 days

Job Category: Information Technology

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Sr. Zendesk Administrator II.

Key Responsibilities

Handles all Zendesk administrative functions including user account maintenance, reports & dashboards, and workflows
Designs, implements, and supports configurations and customizations to meet business requirements
Troubleshoots issues with Zendesk and related systems, and maintains Jira tickets with current status and comments

Required Qualifications

Bachelor's Degree in Computer Science or related major, or equivalent working experience
6-8+ years of experience as a Zendesk Administrator
Zendesk Administrator certified or equivalent experience

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