Series 6 or 7 Licensed 529 Specialist

Job Summary

Providing comprehensive support for 529 Plan clients, the full-time 529 Specialist will manage account inquiries, perform quality control on account transactions, and ensure compliance with legal requirements while working remotely.

Key responsibilities

• Answer and initiate calls, emails, and chats to assist account owners and financial representatives with 529 plan inquiries
• Perform quality control reviews on new account enrollments, transfer requests, and investment election changes
• Comprehend and explain company policies and compliance procedures to clients and team members

Required qualifications

• Undergraduate degree in business administration, finance, or a related field
• Series 6 or 7 license
• 3-5 years of experience in client support within a call center environment
• Experience in the financial services industry, particularly in retirement services or mutual funds
• Proficiency in Microsoft Office Suite and familiarity with financial service products, including 529 plans