Service Advisor

Job Summary

A company is looking for a Service Advisor (PST Preferred).

Key Responsibilities

• Determine the scope of repair or maintenance work needed and manage the repair schedule
• Communicate work orders with clients and ensure timely completion of tasks with technicians
• Manage parts orders and updates, and handle customer escalations regarding service completion

Required Qualifications, Training, and Education

• Minimum of 3 years of automotive/technical experience with medium and heavy-duty vehicles
• Prior technician/mechanic experience is preferred
• Familiarity with key vehicle parts and dealership service advisor experience is preferred
• Strong computer skills and ability to interact with fleet systems
• Must be able to read and create spreadsheets