Service Catalog Analyst

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Mar 02, 2026

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Service Catalog Analyst II to manage and enhance the Service Catalog within IT Service Management.

Key Responsibilities

Perform daily operational processes with minimal supervision
Review new offering requests and prepare documentation for existing offerings
Conduct data analysis to identify and recommend improvements for Key Performance Indicators (KPIs)

Required Qualifications

Experience in an ITIL driven organization
Understanding of Metrics, Key Performance Indicators, and Critical Success Factors
Background in IT Operations, Research, or Process Engineering is desired
Minimum two years of technical or industry experience
ITIL v4 Certification is preferred

COMPLETE JOB DESCRIPTION

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Job is Expired

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