Service Center Analyst

Job is Expired

Location: Remote

Compensation: Hourly

Reviewed: Tue, Feb 24, 2026

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Service Center Analyst (Tuesday - Saturday).

Key Responsibilities

Resolve incidents and service requests within SLAs and escalate complex issues as needed
Take ownership of tickets, provide technical support for desktops, mobile devices, and networks
Assist users with access issues and deliver excellent customer service by maintaining communication and logging tickets

Required Qualifications and Education

Experience in incident/request management and service desk support
Proficiency with ticket management systems, preferably ServiceNow
Background in providing technology support in a medically related environment
Certifications preferred: ITIL Foundation, HDI Support Center Analyst, A+, Network+
Experience troubleshooting hardware, software, and networking issues

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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