Service Center Assistant Specialist

Job Summary

Detail-oriented and customer-focused, the full-time Service Center Assistant Specialist will assist with day-to-day service operations, manage internal and external communications, and support administrative procedures in a remote environment.

Key responsibilities

• Assist with administrative and operational tasks to ensure efficient service center operations
• Respond to inquiries and assist customers with scheduling, coordination, and follow-up tasks
• Collaborate with cross-functional teams to maintain smooth business operations and support continuous improvement initiatives

Required qualifications

• High school graduation required; Associate/Bachelor's degree preferred
• 1-3 years of experience in customer assistance, service operations, or administrative support
• Proficiency in Microsoft Office Suite, Google Workspace, and web-based applications
• Ability to work independently in a remote environment and manage multiple projects
• Willingness to learn new software platforms and internal systems