Service Center Representative

Job Summary

A company is looking for a Service Center Representative to join their team in a remote capacity.

Key Responsibilities

• Respond to client inquiries via telephone and electronic tools for multiple lines of business
• Assist participants with requests by applying knowledge of the industry and available resources
• Act as a liaison between participants and internal departments, building relationships

Required Qualifications

• Participant-facing customer service experience
• Interest in learning about the financial services industry
• Passion for customer service
• Team-oriented attitude
• Experience in benefits administration or related fields is preferred