Service Center Representative

Job Summary

A company is looking for a Service Center Representative to join their team.

Key Responsibilities

• Respond to client inquiries via telephone and electronic tools for various lines of business
• Assist participants with their requests by applying industry knowledge and available resources
• Act as a liaison between participants and internal departments, building relationships

Required Qualifications

• Customer-facing service experience
• Interest in the financial services industry
• Passion for customer service
• Team-oriented attitude
• Experience in benefits administration or related fields is preferred