Service Center Representative

Job Summary

A company is looking for a Service Center Representative to process medical claims and communicate with providers regarding the claims process.

Key Responsibilities

• Process medical claims and manage daily claims activities
• Act as the primary liaison with callers, providing assistance and resolving issues related to claims
• Educate customers on documentation, payment information, and claim status while maintaining accurate records

Required Qualifications

• High School diploma or GED required; college courses preferred
• 1 year of customer service and claims experience or equivalent education and experience
• Knowledge of medical terminology and claims management
• PC literate, including proficiency in Microsoft Office products
• Ability to work in a team environment and manage multiple tasks in a fast-paced setting