Service Coordinator

Job Summary

Handling extensive customer contact, the full-time Service Coordinator will manage day-to-day monitoring of Washington Joint Pole activity, process Plant Damage Claims, and serve as a point of contact for partner utilities.

Key responsibilities

• Monitor, update, and complete OSP tasks within M6 and handle escalations
• Input and collect Plant Damage Reports and collaborate with the field throughout damage project life
• Compile data into tracking systems and maintain commitment files while adhering to company policies

Required qualifications

• High school diploma or GED
• Fundamental knowledge of job-related equipment, tools, and applicable techniques
• Demonstrated effective organizational skills
• Ability to read, write, and speak English effectively
• Flexibility to work varied hours and days as needed