Service Coordinator

Job Summary

A company is looking for an Interterritorial Service Coordinator.

Key Responsibilities

• Coordinate service calls for national accounts and interterritorial support with sales and service dealers
• Log client issues, initiate service calls, and provide timely status updates to clients
• Manage the Managed Print Services inbox and review invoices from dealers prior to payment processing

Required Qualifications

• Associate degree and two years of relevant experience, or equivalent combination of education and experience
• Proficiency in Microsoft Office Suite and familiarity with project management tools
• Strong organizational and time management skills
• Ability to analyze service data to improve efficiency and customer satisfaction
• Adaptability to manage change and respond to evolving priorities in a dynamic environment