Service Coordinator

Job Summary

Supporting the Professional Services Team, the remote Service Coordinator will assist project managers and coordinators by managing quotes, orders, and project documentation while ensuring customer needs are met and internal standards are followed.

Key responsibilities

• Enter quotes and orders into Professional Services Automation tools and manage project-related documents
• Collaborate with sales and engineering teams to keep projects on schedule and resolve client service issues
• Maintain accurate records and ensure compliance with accounting standards in project documentation

Required qualifications

• 2+ years of experience in an administrative, coordination, or operations role
• Bachelor's degree preferred
• Billing experience and basic accounting knowledge are a plus
• Proficiency in Microsoft Office (Excel, Word, Outlook) and ability to learn new systems
• Understanding of business documentation workflows, such as purchase orders and invoices