Service Delivery Coordinator

Job is Expired
Location: Remote
Compensation: Hourly
Reviewed: Wed, Jul 16, 2025

Job Summary

A company is looking for a Service Delivery Coordinator.

Key Responsibilities
  • Serve as the initial point of contact for customer service issues
  • Manage incident management, service requests, and ticket ownership
  • Support service contracts to achieve business revenue and profitability objectives
Required Qualifications
  • Understanding of ITSM/ITIL definitions, operations, and methodologies
  • Previous exposure to Audiovisual, Microsoft Teams Rooms, Unified Communications, and Digital Signage
  • CTS certification is preferred

COMPLETE JOB DESCRIPTION

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