Service Delivery Coordinator

Job Summary

A company is looking for a Service Delivery Coordinator, responsible for managing customer order coordination from onboarding through installation in a remote setting.

Key Responsibilities

• Manage onboarding of customer orders, including scheduling and installation
• Engage in consistent customer interactions via phone, SMS, and email
• Coordinate work schedules and monitor orders using company systems

Required Qualifications

• 2 years of customer service or equivalent experience in a related field
• 2 years of experience in telecommunications
• Ability to multitask effectively in a remote environment
• Self-motivated with the ability to work independently
• Strong organizational skills to manage tasks and deadlines