Service Delivery Coordinator

Job Summary

A company is looking for a Service Delivery Coordinator to manage tasks and workloads associated with service delivery.

Key Responsibilities

• Act as the primary point of contact for smaller clients, addressing inquiries and tracking satisfaction issues
• Support the service delivery team by participating in data integrity initiatives and creating Service Delivery materials
• Coordinate additional service requests and ensure timely resolution of client tickets

Required Qualifications

• Bachelor's degree (required)
• 0-4 years of professional experience
• Exposure to or experience in Project Management, IT, Service Management, business, or analytics
• Project Management training (preferred)
• Service Management training (ITIL) (preferred)