Service Delivery Coordinator

Job Summary

A company is looking for a Service Delivery Coordinator to support client service delivery operations.

Key Responsibilities

• Serve as the primary point of contact for small to mid-size clients, managing inquiries and satisfaction issues
• Coordinate service requests and manage ticket resolution with timely follow-up
• Support internal teams with data integrity reviews and maintain service delivery documentation

Required Qualifications

• Bachelor's degree required
• 0-4 years of professional experience
• Exposure to Project Management, IT, Service Management, or analytics preferred
• Project Management or ITIL training preferred
• Experience in Information Services preferred