Service Delivery Fulfillment Specialist

Job Summary

A company is looking for a Service Delivery Fulfillment Specialist I.

Key Responsibilities

• Manage post-sale order entry processes and verify order accuracy
• Facilitate communication between customers and sales associates to ensure satisfaction
• Create service tickets and maintain detailed records in CRM tools throughout the installation process

Required Qualifications

• High school diploma or GED with 1-2 years of related experience or equivalent education and experience
• Previous experience in the cable industry, particularly in C-LEC and I-LEC preferred
• Valid driver's license and a good driving record
• Intermediate skills in software applications such as Outlook, Excel, and Word
• Knowledge of Salesforce.com and understanding of ROI preferred