Service Delivery Manager

Job Summary

A company is looking for a Service Delivery Manager - Patient Ops.

Key Responsibilities

• Manage and nurture relationships with key client contacts and translate their priorities into actionable projects
• Lead the execution of service delivery initiatives, monitoring KPIs and driving accountability across teams
• Develop and implement communication strategies for patient financial services and manage project timelines

Required Qualifications

• 5+ years of experience in Revenue Cycle Management, focusing on patient operations, self-pay, or receivables management
• Proven ability to analyze data and use insights to drive strategy and influence stakeholders
• Experience managing projects in an outsourced, CRC, or healthcare consulting environment
• Hospital experience preferred