Service Delivery Manager

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, Dec 02, 2025

This job expires in: 22 days

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Service Delivery Manager to enhance service delivery operations.

Key Responsibilities

Serve as the main point of contact for live customers
Oversee and improve the delivery of services to live customers
Lead the technical support team and manage change requests

Required Qualifications

5+ years of project management experience in software development (SaaS)
Experience in building transparent processes for service delivery
Proven stakeholder management skills
Experience in hiring and forming new technical teams
Familiarity with tools such as Jira, Jira SD, and G Suite

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