Service Delivery Manager

Job Summary

A company is looking for a Service Delivery Manager to build and nurture strategic relationships with enterprise clients.

Key Responsibilities

• Drive strategic growth by translating client goals into success strategies
• Lead high-impact conversations with executive-level clients and guide strategic business reviews
• Maximize client value by educating clients on services and increasing adoption and ROI

Required Qualifications

• Proven experience in strategic account management and client growth
• Hands-on expertise in HR, payroll, operations, or customer success; a Bachelor's degree is preferred
• Track record of building relationships with senior executives and influencing key business decisions
• Strong analytical experience using data to inform client success plans and drive improvements
• Experience managing multiple accounts and priorities in fast-paced environments