Service Delivery Manager

Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Tue, Mar 10, 2026

Job Summary

A company is looking for a Service Delivery Manager for a personalization and engagement platform.

Key Responsibilities
  • Lead clients through the implementation of new solutions and configure platform settings
  • Serve as the primary contact for client inquiries, ensuring timely issue resolution
  • Collaborate with cross-functional teams to enhance product deployment and client experience
Qualifications / Experience / Skills
  • 5+ years of client-facing experience in benefits administration or HR technology
  • 2+ years managing projects or implementations in a SaaS environment
  • Strong technical aptitude with data-driven systems
  • Bachelor's degree or equivalent professional experience
  • Proficiency in Excel (VLOOKUP, PivotTables)

COMPLETE JOB DESCRIPTION

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