Service Delivery Project Manager

Job Summary

Working remotely in a full-time capacity, the Service Delivery Project Manager will manage customer service installations, ensuring on-time delivery and excellent communication between internal teams and clients while overseeing project milestones and resolving escalated issues.

Key responsibilities

• Lead managed services deployments across technical operations teams, ensuring alignment on goals and delivery timelines
• Act as a liaison between customers and internal teams, providing regular updates and managing project risks
• Organize and coordinate internal resources for the timely implementation of complex projects while interfacing directly with customers

Required qualifications

• CAPM or PMP certification preferred, with significant project management and cloud experience considered in lieu of accreditation
• Minimum of 2 years of hands-on experience implementing cloud-based solutions
• Proficient in developing project plans and managing resources using standard project management tools
• Experience in coordinating projects, determining resource requirements, and ensuring deadlines are met
• Strong relationship management skills with the ability to communicate effectively across various stakeholders