Service Delivery Project Manager

Job Summary

Acting as the primary liaison between internal teams and customers, the full-time remote Service Delivery Project Manager will oversee managed services deployments, ensuring timely delivery and excellent customer service while collaborating with various stakeholders.

Key responsibilities

• Lead managed services deployments across technical operations teams and markets
• Act as a customer liaison, managing communication and expectations throughout project implementation
• Produce reports and track project milestones, proactively managing risks and customer communications

Required qualifications

• CAPM or PMP certification preferred, with relevant project management and Cloud experience considered
• Minimum of 2 years of hands-on experience implementing cloud-based solutions
• Significant experience coordinating projects and managing logistics
• Proficient in project management tools and tracking performance metrics
• Strong relationship management skills with internal and external stakeholders