Service Delivery Supervisor

Job Summary

A company is looking for a Supervisor - Service Delivery.

Key Responsibilities

• Evaluate and manage the performance and development of service representatives
• Support management in achieving company goals and provide performance feedback
• Lead continuous improvement initiatives and establish client relationships to enhance service delivery

Required Qualifications

• In-depth knowledge of Mutual Fund and Insurance Services, including regulatory compliance
• Ability to lead and motivate multi-functional teams
• Strong interpersonal skills to resolve conflicts and communicate effectively
• Bachelor's Degree or equivalent experience in a client-focused, project or product management environment