Service Delivery Team Lead

Job Summary

A company is looking for a Service Delivery Team Lead for a Security Operations Center (SOC) that combines project management and customer success roles.

Key Responsibilities

• Lead and guide a SOC team to ensure execution and delivery of tasks and projects
• Serve as the primary liaison for customers, managing relationships and ensuring customer success
• Oversee project management activities including customer onboarding and tracking project progress

Required Qualifications

• Bachelor's degree or an additional 4 years of related experience
• Minimum three years of experience managing projects
• Knowledge of SOC operations
• Ability to work in a dynamic environment and adapt to changing conditions
• High degree of originality, creativity, and initiative requiring minimal supervision