Service Delivery Technician I

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Reviewed: Wed, Aug 30, 2023

Job Category: Information Technology

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A company is looking for a Service Delivery Technician I.

Key Responsibilities:

Answer Level 1 inbound calls, support tickets, and web chats
Assess customers' technical support needs and handle/route customers accordingly
Improve system performance by identifying problems and recommending changes

Required Qualifications:

High School Diploma or GED equivalent
Minimum of two years customer support experience
Ability to type 30 WPM
Possess good troubleshooting skills and be able to isolate and fix problems quickly
Some experience with Active Directory and understand how to add users and groups

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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