Service Desk Administrator

Job Summary

A company is looking for a Service Desk Administrator - Access Management.

Key Responsibilities:

• Review and process access requests for approximately 30 internal tools and systems
• Verify user roles and reporting structures using Org Charts to validate appropriate access levels
• Maintain accurate records of all access changes and approvals

Required Qualifications:

• Strong proficiency in Microsoft Office Suite, particularly Excel, Outlook, and Word
• Ability to understand and interpret organizational charts and hierarchical structures
• 1-2 years of experience in IT support, service desk, or access management preferred
• Familiarity with ticketing systems (e.g., ServiceNow, Jira) is a plus